Is Your Computer Ready for the GMAT Online Exam?
Complete all the steps below on the computer you plan to use for the GMAT online exam before exam day to help ensure that your computer is compatible, and you have a smooth testing experience.
1. Download and install the Secure Browser: Windows | MacOS
The zip file downloaded will include both the Secure Browser file as well as installation instructions. If you have any issues with installation, please contact gmachssupport@excelindia.com
2. Run the System Check
The system check will automatically test that your computer has a functioning webcam and microphone and that your operating system, browser, and internet connection meet the minimum requirements.
3. Confirm that your computer meets ALL the System Requirements for online exams:
| Device | You must take your exam on a desktop or laptop computer. All tablets and mobile devices are strictly forbidden. |
| Operating System |
• Windows 8, 8.1, and 10 Editions • Mac OS 10.14 – 11.0 (excluding beta versions) The GMAT™ online exam is not compatible with Linux/Unix operating systems or Windows 7 and below. |
| Webcam | Webcam may be internal or may be external and connected to the computer. You may need to allow camera access to enable your webcam. |
| Microphone & Speakers |
You must have a functioning microphone and built-in or external, connected speakers. Ensure that the audio and microphone are not set on mute. On test day, you will be required to allow Go-To-Meeting or Zoom access to your mic and speakers. |
| Firewall | You will not be able to run the secure browser and take your exam on a computer that has a corporate firewall (including a VPN). We recommend testing on a personal computer. Work computers generally have more restrictions that may prevent successful delivery. |
| Processor | Dual core processor or higher. |
| Ram + Disk Space |
Windows: Minimum - 2 GB RAM, Recommended – 4 GB RAM or higher; 15 GB Hard Disk free space Mac: Minimum – 4 GB RAM or higher; 15 GB Hard Disk free space |
| Display Resolution |
Minimum resolution: 1280 x 1024 Recommended resolution (best viewed with): 1366 x 768 |
| Internet Browser |
Chrome Version 80.0 or above Safari - Latest version Internet Cookies must be enabled. Any Pop-Up blocking setting(s) must be disabled. Download the secure browser and instructions before your exam: Windows | MacOS |
| Internet Connection |
For optimal performance, a reliable and stable connection speed of 2 Mbps down/up is required. We recommend testing on a wired network as opposed to a wireless network. If testing from home, ask others within the household to avoid internet use during your exam session. Tethering to a mobile hotspot is prohibited. |
| Antivirus | Any antivirus product may be used, but please ensure there are no planned virus scans on the day of your exam. |
| Power Source | Ensure you are connected to a power source before starting your exam to avoid draining your battery during the exam. |
Note: you may not use any external, connected devices such as monitors, extended keyboards, writing tablets, a touchscreen stylus, or any other similar on-screen writing devices.
