How Will I Know if My Score is Cancelled by GMAC?
If we cancel your score for either a testing issue or a policy violation, you will see it indicated with a reason for the cancellation on your Official Score Report. Learn more about the types of policy violations here.
What Happens if My Score Was Already Reported to Schools?
In some (but not all) situations, we will notify you via email in advance of a planned score cancellation or invalidation.
If you believe GMAC should review a decision made about your exam, you may appeal to the GMAT Program within 30 days from the date of the decision. Under certain circumstances, GMAC may shorten or extend the 30 days (in such cases, the appeal window will be noted in the email notification you receive).
Please submit your appeal in writing by email, mail, or fax to GMAC Customer Care. If you submit an appeal prior to GMAC receiving your Score Revocation Letter, it will be treated as the first appeal. You must submit supporting documentation for appeals concerning policy exceptions.
IMPORTANT! Scores are canceled if there is a good-faith reason to question their validity. Your appeal must provide information that resolves these issues. GMAC will consider any information that is submitted and offer you a choice of options. The options may include voluntary score cancellation, a free retest, and appealing the cancellation decision through procedures provided by us or our test delivery partners.
There are circumstances in which you may have your scores canceled or withheld without prior notice or an opportunity to appeal. Those circumstances generally involve disruptions by you during exam administration, advance disclosure of exam content, and cases in which you are observed violating exam policies by a test administrator/proctor and/or are discharged from the testing site. In these situations, you will simply be informed that your scores are canceled or invalidated.