We establish rigorous test policies and procedures with our test delivery partners to administer the exam with two goals in mind:
Therefore, we reserve the right to cancel or withhold any test score when:
How will I know if my score is canceled by GMAC?
If we cancel your score, you will see it indicated with a reason for the cancellation on your Official Score Report. Learn more about the types of policy violations here.
What happens if one of my GMAT Superscore component scores from one of my exam attempts is canceled? The GMAT Superscore will be recalculated based on all eligible attempts available up to the date of the original GMAT Superscore publish date. Any canceled section scores will be removed from the Official Score Report. If you only have one valid attempt after a score cancellation by GMAC, your Official Score Report will be updated to remove the GMAT Superscore and section scores from your prior exam attempt.
What happens if my score was already reported to schools?
*We will notify you via email in advance of a planned score cancellation or invalidation.
If you believe GMAC should review a decision made about your exam, you may appeal to Test Security as indicated in the score revocation notice, which will also include details on your appeal window. You will typically have an opportunity to appeal within 7 calendar days from the date of this decision. Under certain circumstances, GMAC may shorten or extend the 7-day appeal window.
Please submit your appeal in writing by email to GMAC Test Security at testsecurity@gmac.com. If you submit an appeal prior to GMAC canceling your score, it will be treated as a first appeal. You must submit supporting documentation for appeals concerning policy exceptions.
IMPORTANT! Scores are canceled if there is a good-faith reason to question their validity. Your appeal must provide information that resolves these issues. The final outcomes and consequences will depend on the type of score cancelation.
*There are circumstances in which you may have your scores canceled or withheld without prior notice or an opportunity to appeal. Those circumstances generally involve disruptions by you during exam administration, advance disclosure of exam content, and cases in which you are observed violating exam policies by a test administrator/proctor and/or are discharged from the testing site. In these situations, you will simply be informed that your scores are canceled or invalidated.
If you have a GMAT Superscore at the time of the cancellation, this attempt score will be removed from your Official Score Report. The GMAT Superscore will be recalculated based on all eligible attempts available up to the date of the original GMAT Superscore publish date. Any canceled section scores will be removed from the Official Score Report. If you only have one valid attempt after a score cancellation by GMAC, your Official Score Report will be updated to remove the GMAT Superscore and section scores from your prior exam attempt. Please check your Official Score Report for updates following a cancellation.
