Update on Coronavirus and its Impact on US Test Centers

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Updated May 27, 2020 

As the situation develops, below you will find the most up-to-date information on testing center closures, enhanced testing center procedures, and health and safety guidance.  

Please contact your GMAC Customer Care team if you have any questions or concerns.

Test Center Closures and Special Procedures

Testing is suspended in many testing centers worldwide. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Alabama 

Testing resumed

Alaska 

Anchorage -Testing resumed

Arizona 

Chandler - Testing resumed

Phoenix - Testing resumed

Tempe - Testing resumed

Tucson - Testing resumed

For the Executive Assessment please check your test-center operating status here.

Arkansas 

Fort Smith - Testing resumed

Little Rock - Testing resumed

Rogers - Testing resumed

Texarkana - Testing resumed

For the Executive Assessment please check your test-center operating status here.

California 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Colorado

Colorado Springs - Testing resumed

Greenwood Village - Testing resumed

Westminster - Testing resumed

For the Executive Assessment please check your test-center operating status here.

Connecticut 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Delaware 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Florida 

Testing resumed

Georgia 

Albany - Testing resumed

Atlanta - Testing resumed

Augusta - Testing resumed

Macon - Testing resumed

Savannah - Testing resumed

Stockbridge - Testing resumed

Hawaii 

Honolulu - Testing resumed 

Idaho 

Pocatello - Testing resumed

Illinois 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Indiana 

Testing resumed

Iowa 

Coralville - Testing resumed

Davenport - Testing resumed

Sioux City - Testing resumed

West Des Moines - Testing resumed

For the Executive Assessment please check your test-center operating status here.

Kansas 

Testing resumed

Some test centers may be open in your state. Please visit mba.com/find-a-seat to check the availability of the testing center near you.

For the Executive Assessment please check your test-center operating status here.

Kentucky 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Louisianna 

Some test centers may be open in your state. Please visit mba.com/find-a-seat to check the availability of the testing center near you.

For the Executive Assessment please check your test-center operating status here.

Maine 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Maryland 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Massachusetts 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Minnesota 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Mississippi 

Testing resumes May 16

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Missouri 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Montana 

Bozeman - Testing resumed

Butte - Testing resumed

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Nebraska  

Lincoln – testing resumed

Omaha – testing resumed

North Platte – testing resumed

For the Executive Assessment please check your test-center operating status here.

Nevada 

Las Vegas - Testing resumed

Reno - Testing resumed

New Hampshire 

Concord - Testing resumed

For Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

New Jersey 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

New Mexico 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

New York 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

North Carolina 

Asheville - Testing resumed

Charlotte - Testing resumed

Durham - Testing resumed

Greenville - Testing resumed

Raleigh - Testing resumed

Wilmington - Testing resumed

Winston-Salem - Testing resumed

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

North Dakota 

Testing resumes May 16

Some test centers may be open in your state. Please visit mba.com/find-a-seat to check the availability of the testing center near you.

For the Executive Assessment please check your test-center operating status here.

Ohio 

Beachwood - Testing resumed

Columbus - Testing resumed

Copley Township - Testing resumed

Gahanna - Testing resumed

Independence - Testing resumed

Mason - Testing resumed

Maumee - Testing resumed

Moraine - Testing resumed

Norwood - Testing resumed

Westlake - Testing resumed

Oklahoma 

Testing resumes May 12

Some test centers may be open in your state. Please visit mba.com/find-a-seat to check the availability of the testing center near you.

For the Executive Assessment please check your test-center operating status here.

Oregon 

Eugene - Testing resumed

Pennsylvania 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Rhode Island 

Warwick - Testing resumed

South Carolina 

Columbia - Testing resumed

Greenville - Testing resumed

North Charleston - Testing resumed

South Dakota 

Testing resumes May 12

Some test centers may be open in your state. Please visit mba.com/find-a-seat to check the availability of the testing center near you.

For the Executive Assessment please check your test-center operating status here.

Tennessee 

Brentwood - Testing resumed

Chattanooga - Testing resumed

Johnson City - Testing resumed

Knoxville - Testing resumed

Martin - Testing resumed

Memphis - Testing resumed

Nashville - Testing resumed

Texas 

Abilene - Testing resumed

Amarillo - Testing resumed

Arlington - Testing resumed

Bryan - Testing resumed

Carrollton - Testing resumed

Corpus Christi - Testing resumed

Dallas - Testing resumed

Edinburg - Testing resumed

El Paso - Testing resumed

Harlingen - Testing resumed

Hurst - Testing resumed

Lubbock - Testing resumed

McAllen - Testing resumed

Midland - Testing resumed

Sugar Land - Testing resumed

Tyler - Testing resumed

Waco - Testing resumed

Utah 

Bountiful – Testing resumed

Logan - Testing resumed

Vermont 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Virginia 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Washington 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

West Virginia 

Charleston - Testing resumed

Morgantown - Testing resumed

Wisconsin 

Some test centers may be open in your state. For GMAT™ test-takers, please visit mba.com/find-a-seatand for Executive Assessment candidates, please visit https://www.gmac.com/executive-assessment/register/testing-locations to find the test-center availability near you.

Wyoming 

Casper - Testing resumed

Laramie - Testing resumed

For the Executive Assessment please check your test-center operating status here.

 

Answers to Common Questions 

How do I reschedule my GMATTM  appointment?

Effective immediately to assist you during the coronavirus (COVID-19) outbreak, we have temporarily waived all GMATTM exam reschedule fees. No matter your test center location, you can reschedule to another date and/or location (pending travel restrictions) at no charge to you.

5 Steps to reschedule your GMATTM appointment:

  1. Log into to your mba.com account, find your GMATTM exam appointment date and select the Reschedule option under Future GMATTMExams in the Status column.
  2. On the main Reschedule Your GMATTM Exam page, select your new date and time
  3. Confirm your new date and time on the page -  Confirm New Exam Appointment Details
  4. Your next page will read Pay for Your RescheduleNOTE: NO PAYMENT IS REQUIRED
    Scroll to the bottom right corner and click the yellow button “Complete Reschedule.”
  5. Your reschedule is now complete.  You will receive a confirmation email for your records.

My exam was scheduled at a test center that has been closed due to coronavirus, what should I do?

As of April 6, all GMAT and Executive Assessment exams scheduled at a test center closed as a result of coronavirus precautions will be rescheduled to a placeholder temporary test center location and time. This will allow you the flexibility to then move your appointment to a date and location that works best for you. To select a new appointment date and location please visit your mba.com profile and reschedule your appointment. If you choose to cancel your appointment you can do so within your mba.com profile as well. All reschedule and cancellation fees will be waived.

Test center-based appointment dates are available through the end of the year. The placeholder appointment date is intended to provide you the time needed to take the next steps with your appointment.

Please note:

  • An action is required from you to either reschedule or cancel your appointment via your mba.com profile.
  • This only applies to test-center based appointments
  • Excludes appointments based in mainland China

All impacted test takers will be notified via email about their test appointment status from our testing partner PearsonVUE.

Test takers can contact our regional Customer Service center for additional assistance with managing their appointment; all call center fees will be waived for affected test takers.

 

I cancelled my GMAT™ exam score with the intent to retest again. With many test centers now closed, can I reinstate my canceled score without a fee?

Yes. As of March 25, 2020, we have temporarily waived GMAT™ exam score reinstatement fees. We recognize scheduling a GMAT™ appointment is challenging during this time and can potentially delay your ability to finalize your school application(s). To help you continue with your b-school goals, you can reinstate your cancelled GMAT exam score at no cost to you.

To reinstate your GMAT exam score:

  • Log in to your mba.com account - Select the "Reinstate Score" link located next to your most recently canceled score. You will not be charged a fee.
  • Your reinstated score will become active within 5-7 days (with a few exceptions). Your score will be automatically sent to programs you selected in the test center prior to your score cancellation.

Please note: Reinstated scores cannot be cancelled after activation.

When should I expect to receive my refund for my cancelled appointment?

If your appointment has been cancelled and you paid for your appointment using a credit card your exam fees will be automatically refunded. The refund will be processed within 3-5 days of receiving the cancellation confirmation email.

For test takers in China who paid via NEEA: If you paid using a bank transfer through NEEA, once you receive your cancellation confirmation email, please follow the instructions on requesting a refund from NEEA (#9). Please allow 4-6 weeks for refund processing through NEEA.

Can I schedule a new exam appointment or reschedule my exam appointment?

If your appointment has been cancelled, it will not automatically be rescheduled. You will need to schedule a new test-taking appointment. We are working closely with our testing partners to expand testing availability.

Please keep in mind that other cities and countries may be placing travel restrictions on those in affected areas. We recommend you check for any travel restrictions before scheduling a new appointment in a different city or country. 

Stay Up to Date on Changes

There are several ways to stay up to date as this situation evolves:

Global:

China-Specific Channels:

Contact Customer Care

 
 

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