Cancel Your GMAT® Appointment
If you wish to cancel your GMAT® appointment, you may do so by clicking the Cancel Appointment button below.
You will be required to log in to the website to cancel your appointment online.

Cancellation Refund
You may choose to cancel your appointment if you do not intend to reschedule. Based on local law, the following refunds may apply based on when you cancel online. You are welcome to cancel by phone, but please keep in mind that a US$10 service fee may apply.
If you cancel your appointment—
- More than 7 calendar days before the scheduled test date and time: US$80.00 refund
- Within 7 calendar days before the scheduled test date and time: No refund
*Your registration fee will be forfeited if you miss your scheduled appointment.
If you are testing in South Korea, the following cancellation fees apply—
- More than 7 calendar days before the scheduled test date and time: US$150.00 refund
- Within 7 calendar days before the scheduled test date and time: US$50.00 refund
*The cancellation refund amount are subject to change without notice and according to local law.
Cancel your GMAT appointment by phone
To cancel your test appointment by phone, a service fee of US$10 may apply. Please use the following numbers based on your location:
Americas
Telephone (toll-free within the U.S & Canada only):
1-800-717-GMAT (4628), 7:00 a.m. to 7:00 p.m. Central Time
Telephone: 1-952-681-3680, 7:00 a.m. to 7:00 p.m. Central Time
Asia Pacific
Telephone: +603 8318-9961, 9:00 a.m. to 6:00 p.m. AEST
In China: 86-10-82345675, Monday - Friday, 8:30 a.m. to 5:30 p.m. China Standard Time
Fax: 86-10-61957800
In India: +91 (0) 120 439 7830, 9:00 a.m. to 6:00 p.m. Indian Standard Time
Europe/Middle East/Africa
Telephone: +44 (0) 161 855 7219, 9:00 a.m. to 6:00 p.m. BST
Contact Customer Service
If you have questions about canceling your GMAT appointment, please contact GMAT Customer Service in your region.
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