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Data Privacy
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Children's Privacy
Rights Under Laws in Specific Jurisdictions
Changes to This Policy
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Enforcement and Maintenance

Because GMAC® is a global organization that collects and processes data within the United States and other countries, we adhere to our privacy policy; comply with applicable laws, including the European Union (EU) Data Protection Directive and U.S. state and federal laws.

TRUSTe® Privacy Seal Program

GMAC® participates in the TRUSTe® Privacy Seal Program for this Web site, www.mba.com. TRUSTe® is an independent, nonprofit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information-management practices. GMAC® wants to demonstrate our commitment to your privacy; therefore, we have agreed to disclose our privacy practices and have TRUSTe® review them for compliance. The TRUSTe® program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from this site. GMAC® is using the TRUSTe® Mark(s) under license from TRUSTe® pursuant to the requirements of the TRUSTe® program, and all of the rights in the TRUSTe® Mark(s) belong to TRUSTe®.

GMAC® values the privacy of your personal information and will use its best efforts to resolve any problems. If you have questions or concerns regarding this privacy policy, you should first contact our chief privacy official at privacy@gmac.com or through the other contact information provided below. If you do not receive acknowledgement of your inquiry or feel it was not satisfactorily addressed, you should then contact TRUSTe® through the TRUSTe Watchdog Dispute Resolution Web site.

Children's Privacy

GMAC® Web sites are not directed toward children, defined in the United States by the Children’s Online Privacy Protection Act (COPPA) as individuals under age 13, and we ask that children not submit any personal information to us.

If you would like to take the GMAT® test and are between the ages of 13 and 18, please review “Test Takers Under Age 18” in the GMAT® Information Bulletin or contact GMAT® Customer Service.

Rights Under Laws in Specific Jurisdictions

Your California Privacy Rights
Due to recent California legislation, we are required to inform California residents that they have a right to know how information we collect from them is shared with other businesses for direct marketing purposes. We will not share any of their customer information with other businesses for direct marketing purposes without their explicit consent. If they have consented but later decide to opt out, we will honor their request in a timely manner. To opt out of sharing their information with other businesses for direct marketing purposes, they may manage their data and preferences through My ProfileGMAC® Customer Support, GMAT® Customer Service (for test takers), or e-mail, postal mail, or toll-free telephone, as stated in the Contact Us section below.

Data Protection for Residents in France
When they provide personal data to GMAC®, residents of France agree that GMAC® may collect and process their personal data, which may be disclosed by GMAC® to its data processors and vendors, as well as to authorized score recipients (if applicable) and GMASS® subscribers (if applicable), and also to the extent, if any, required by applicable regulations, or by a court of competent jurisdiction, or as necessary to detect and prevent unlawful activity. Such residents also agree to the transmission of their personal data into and out of the United States, which is the primary processing location for GMAC® and its data processor, Pearson VUE. For test takers, they further agree to the transmission of their data into the countries where their selected score recipients are located and, for GMASS® participants, they agree to the transmission of such data to the countries where GMASS® subscribers are located. Residents of France understand that they have a certain rights of access, of modification, of rectification and of erasure of certain personal data as provided in this Privacy Policy. To exercise these rights, individuals may review My Profile, or may contact GMAC® Customer Support or GMAT® Customer Service (for test takers), or by e-mail, postal mail, or telephone, as stated in the Contact Us section below.

Data Protection for Residents of Greece
When they provide personal data to GMAC®, residents of Greece agree that GMAC® may collect and process their personal data, which for GMAT® test takers includes their name, date of birth, citizenship, gender, place of residence, certain education data, their exam responses, their digital photograph and their digital signature, and in case of payment of the examination fees by electronic means, their e-mail address, their credit card number, its expiration date, and the billing address. GMAC® hereby informs Greek residents that the scope of the processing is educational. 

Also, residents of Greece provide their explicit consent to the collection of their audio and visual data during the GMAT® test through the use of a closed-circuit television installed in the examination centers for the purposes of deterring fraud, maintaining the security and integrity of the GMAT® exam, and to enable the test center personnel, Pearson VUE, and GMAC® to address questions or concerns of the test takers. 

Residents of Greece agree that their personal data may be disclosed by GMAC® to its data processors and vendors as well as to authorized score recipients (if applicable) and GMASS® subscribers (if applicable), and also to the extent, if any, required by applicable regulations, or by a court of competent jurisdiction, or as necessary to detect and prevent unlawful activity. 

Such residents also agree to the transmission of their personal data into the United States, which is the primary processing location for GMAC® and its data processor, Pearson VUE. For test takers, they further agree to the transmission of their data into the countries where their selected score recipients are located and, for GMASS® participants, they agree to the transmission of such data to the countries where GMASS® subscribers are located. Greek residents acknowledge the fact that the above countries may not provide the same level of data protection that their home country provides.

Residents of Greece understand that pursuant to Law 2472/1997 they have the right of access, of modification, of rectification, and of erasure of certain personal data as provided in this Privacy Policy, and for test takers, as provided in the GMAT® Information Bulletin. To exercise these rights, individuals may review My Profile, or may contact GMAC® Customer Support or GMAT® Customer Service (for test takers), or by e-mail, postal mail, or telephone, as stated in the Contact Us section below.

Greek residents are hereby informed that the local representative of GMAC® in Greece for data protection issues is the company “Pearson Education Hellas,” with registered offices in Athens at  229 Syngrou Avenue, 17121 Nea Smyrni.

Data Protection for Residents of Romania
Residents of Romania understand that pursuant to Law no. 677/2001 they have certain rights: the right of access (art.13), the right of intervention (art. 14), the right of opposition (art. 15), the right not to be subject to automated individual decisions (art. 16) and the right of access to justice (art. 17) as provided in this Privacy Policy and for test takers, as provided in the GMAT® Information Bulletin. To exercise these rights, individuals may contact the local representative of GMAC® in Romania for data protection issues, review My Profile, contact GMAC® Customer Support or contact GMAT® Customer Service (for test takers) by e-mail, mail or telephone, as stated in the Contact Us section below .

Romanian residents are hereby informed that the local representative of GMAC® in Romania for data protection issues is the company, M.B.L. Computers SRL, with registered offices in 020331 Bucharest, 15 Fabrica de Glucoza street, Romania, Telephone:+40 21 204 67 50  Fax: +40 21 204 67 41.

Changes to This Policy

From time to time, we may need to change our privacy policy or procedures to accommodate changes in applicable law, our programs or business needs, or for other reasons. If we make any material changes to our privacy policy, including changes in our use of personal information, we will post a prominent notice on the mba.com homepage and other places we deem appropriate so that you are aware of what information we collect, under what circumstances, and how we use it.

Contact Us

If you have questions about this statement, please contact our chief privacy official:

  • Send us an e-mail at: privacy@gmac.com*
  • Phone us at: +1 (703) 749-0131 or
    toll-free in the U.S. at 1 (800) 811-8042
  • Fax us at: +1 (703) 749-0169 
  • Write us at:
    Graduate Management Admission Council®
    Attention: Chief Privacy Official
    1600 Tysons Boulevard, Suite 1400
    McLean, VA 22102  USA

*Please note that opt-out requests should be made by deselecting your preferences in My Profile or by calling or faxing GMAC® Customer Support or GMAT® Customer Service (for test takers).

Important Links

Return to the mba.com Privacy Policy Homepage

Return to the mba.com Privacy Policy Highlights

GMAC®, GMAT®, Graduate Management Admission Council®, are registered trademarks of the Graduate Management Admission Council® (GMAC®). Click to Verify TRUSTe logo and TRUSTe® are registered trademarks of Trusted Universal Standards in Electronic Transactions, Inc.
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