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How can we help you? Many frequently asked questions have already been answered by the GMAC™ Customer Service team. Otherwise, please fill in the fields below and select a type of inquiry from the drop-down menu to ask your specific question. Please provide your name and email address as it appears in your mba.com profile.

  • For information about ID requirements and testing regulations in your location, click here.
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  • Find out how to access your GMAT scores.

NOTE: If you are taking an exam other than GMAT, please leave the GMAT ID field blank and mention your exam and/or exam ID in the "Questions or Comments" section.

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CUSTOMER SERVICE CONTACT OPTIONS

Contact GMAT™ Customer Service
Telephone lines are open Monday-Friday in each region, except on local national holidays. If you have questions about the GMAT™ exam, please contact GMAT Customer Service in your region:
 

Enhanced GMAT™ online exam

United States 

Phone: +1 617-500-6524

Email: support@examity.com

Australia 

Phone: +61 2-8520-3169

Email: support@examity.com

England 

Phone: +44 800-086-8080 (Toll Free)

Email: support@examity.com

India  

Phone: +91 000-80091-91077 (Toll Free)

Email: support@examity.com

Ireland

Phone: +353 1800-832-210 (Toll Free)

Email: support@examity.com

Test Center Exams

Americas Region 

Please Note: Email services are offered Monday-Friday, 7 a.m. to 7 p.m. CT. Emails sent outside of these hours will receive a response the following business day. Telephone services are available Monday-Friday at the following numbers and times.

Email: GMATCandidateServicesAmericas@pearson.com 

Telephone (toll-free): +1 (800) 717-GMAT (4628), 7 a.m. to 7 p.m. CT

Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT

Fax: +1 (952) 681-3681

Asia-Pacific Region  

Please Note: Email services are available Monday-Friday, 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times: 

Email: GMATCandidateServicesAPAC@pearson.com 

Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST 

In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time 

Fax: +91-120-4001660

China

China Please Note: Email services are available Monday-Friday, 8:30 a.m. to 5 p.m. China Standard time. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:

Email: gmatservice@neea.edu.cn

Phone: +86-10-82345675, Monday-Friday, 8:30 a.m. to 5 p.m. China Standard Time

Fax: +86-10-61957800

Europe, Middle East, Africa (EMEA) Region

Please Note: Email services are available Monday-Friday, 9 a.m. to 5 p.m. GMT. Response time for email sent outside of these times may be up to three business days. Telephone services are available Monday-Friday at the following numbers and times

Email: GMATCandidateServicesEMEA@pearson.com

Telephone: +44 (0) 161 855 7219, 9 a.m. to 5 p.m. GMT

Fax: +44 (0) 161 855 7301

For assistance with GMAT Official Practice (Online Platform, Practice Exams or Practice Questions):

Email: gmatofficialprep@mba.com
Phone (available 8:00 a.m. to 5:00 p.m. U.S. Eastern time):
+1 (703) 668-9602


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+1 (703) 668-9604
Contact NMAT by GMAC™ Customer Service
For email inquiries, please use the form on this page, selecting NMAT by GMAC™ for the type of inquiry. If you have further questions about the NMAT by GMAC™ exam, please contact Customer Service in your region:
 

NMAT India Customer Support Telephone

For account, registration form, Official Prep, online begin exam option, retake, rescheduling and payment, Admit Card, and Score Card, contact the Registration Support Desk:

+91-7303719966 – Monday to Friday – 10:00 AM to 7:00 PM IST (Except public holidays. Click here for holiday schedule.)

For Test Center – exam delivery, scheduling and rescheduling, accommodation or PWD support contact MeritTrac:
+91-9513850009 – Monday to Saturday – 9:00 AM to 6:00 PM IST (Except public holidays. Click here for holiday schedule.)

For Online Proctored – exam delivery, accommodation or PWD support, scheduling and rescheduling, contact Examity: 000-8000-502388

NMAT Rest of World Customer Support Telephone

For account, registration form, Official Prep, payment for paid prep & additional score report, online begin exam option, retake registration, Admit Card, and Score Card, contact Registration Support Desk:

South Africa: 800014934 – Monday to Friday – 5:30 AM to 2:30 PM CAT (except public holidays).

Philippines: 180013200204 – Monday to Friday – 11:30 AM to 8:30 AM PHT (except public holidays).

Nigeria & Rest of the world: +91-7303719966 (International charges apply) – Monday to Friday – 5:30 AM to 2:30 PM CAT (Except public holidays Click here for Registration Support Desk holiday schedule.)

For Online Proctored – exam delivery, accommodation or PWD support, payment, scheduling and rescheduling, contact Examity: 1-855-392-6489 (International charges apply).