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How can we help you? Many frequently asked questions have already been answered by the GMAC™ Customer Service team. Otherwise, please fill in the fields below and select a type of inquiry from the drop-down menu to ask your specific question. Please provide your name and email address as it appears in your mba.com profile.

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CUSTOMER SERVICE CONTACT OPTIONS

Contact GMAT™ Customer Service
Telephone lines are open Monday-Friday in each region, except on local national holidays. If you have questions about the GMAT™ exam, please contact GMAT Customer Service in your region:
 

Online Exams Before April 8, 2021

Americas Region 

Please Note: Email services are offered Monday-Friday, 7 a.m. to 7 p.m. CT Response time for emails sent outside of these hours may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:

Email: GMATCandidateServicesAmericas@pearson.com 

Telephone (toll-free): +1 (800) 717-GMAT (4628), 7 a.m. to 7 p.m. CT

Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT

Fax: +1 (952) 681-3681

Asia-Pacific Region (Except China and India)

Telephone services are available Monday-Friday, 9am to 6pm Australian Eastern Standard Time.

Email services are available Monday-Friday, 7am to 7pm Australian Eastern Standard Time. Response time for email sent outside of these times may be up to 48 hours.

Email: GMATCandidateServicesAPAC@pearson.com 

Telephone: +852 3077 4926

Fax: +91-120-4001660

Europe, Middle East, Africa (EMEA) Region

Please Note: Email services are available Monday-Friday, 8am to 5pm Greenwich Mean Time. Response time for email sent outside of these times may be up to 3 business days. Telephone services are available Monday-Friday, 9am to 5pm Greenwich Mean Time.

Email: GMATCandidateServicesEMEA@pearson.com

Telephone: +44 (0) 161 855 7219, 9 a.m. to 5 p.m. GMT

Fax: +44 (0) 161 855 7301

India 

Please Note: Email services are available Monday-Friday, 9am to 6pm Indian Standard Time. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday, 9am to 6pm Indian Standard Time.

Email: GMATCandidateServicesAPAC@pearson.com

Phone: +91 120 439 7830

Online Exams on or After April 8, 2021

United States 

Phone: +1 617-500-6524

Email: support@examity.com

Australia 

Phone: +61 2-8520-3169

Email: support@examity.com

England 

Phone: +44 800-086-8080 (Toll Free)

Email: support@examity.com

India  

Phone: +91 000-80091-91077 (Toll Free)

Email: support@examity.com

Ireland

Phone: +353 1800-832-210 (Toll Free)

Email: support@examity.com

Test Center Exams

Americas Region 

Please Note: Email services are offered Monday-Friday, 7 a.m. to 7 p.m. CT. Emails sent outside of these hours will receive a response the following business day. Telephone services are available Monday-Friday at the following numbers and times.

Email: GMATCandidateServicesAmericas@pearson.com 

Telephone (toll-free): +1 (800) 717-GMAT (4628), 7 a.m. to 7 p.m. CT

Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT

Fax: +1 (952) 681-3681

Asia-Pacific Region  

Please Note: Email services are available Monday-Friday, 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times: 

Email: GMATCandidateServicesAPAC@pearson.com 

Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST 

In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time 

Fax: +91-120-4001660

China

China Please Note: Email services are available Monday-Friday, 8:30 a.m. to 5 p.m. China Standard time. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:

Email: gmatservice@neea.edu.cn

Phone: +86-10-82345675, Monday-Friday, 8:30 a.m. to 5 p.m. China Standard Time

Fax: +86-10-61957800

Europe, Middle East, Africa (EMEA) Region

Please Note: Email services are available Monday-Friday, 9 a.m. to 5 p.m. GMT. Response time for email sent outside of these times may be up to three business days. Telephone services are available Monday-Friday at the following numbers and times

Email: GMATCandidateServicesEMEA@pearson.com

Telephone: +44 (0) 161 855 7219, 9 a.m. to 5 p.m. GMT

Fax: +44 (0) 161 855 7301

For assistance with GMAT Official Practice (Online Platform, Practice Exams or Practice Questions):

Email: gmatofficialprep@mba.com
Phone (available 8:00 a.m. to 5:00 p.m. U.S. Eastern time):
+1 (703) 668-9602


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Phone:
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+1 (703) 668-9604

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