Contact Us
Please note, we are experiencing high inquiry volumes and long hold times. We encourage you to reach out via the contact us form, live chat or email.
- If you experienced technical issues during your GMAT Online exam, please contact GMAT Customer service for your region – contact details located under the GMAT tab, on this page.
- If more than 7 business days has passed and you have not received your GMAT Online score, please contact customercare@mba.com, using the subject GMAT Online score – delayed.
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How can we help you? Many frequently asked questions have already been answered by the GMAC™ Customer Service team. Otherwise, please fill in the fields below and select a type of inquiry from the drop-down menu to ask your specific question. Please provide your name and email address as it appears in your mba.com profile.
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- Find out how to access your GMAT scores.
CUSTOMER SERVICE CONTACT OPTIONS
Contact GMAT™ Customer Service (PearsonVUE)
Telephone lines are open Monday-Friday in each region, except on local national holidays. If you have questions about the GMAT™ exam, please contact GMAT Customer Service in your region:
Americas Region
Please Note: Email services are offered Monday-Friday, 7 a.m. to 7 p.m. CT. Emails sent outside of these hours will receive a response the following business day. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesAmericas@pearson.com
Telephone (toll-free): +1 (800) 717-GMAT (4628), 7 a.m. to 7 p.m. CT
Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT
Fax: +1 (952) 681-3681
Asia-Pacific Region
Please Note: Email services are available Monday-Friday, 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesAPAC@pearson.com
Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST
In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time
Fax: +91-120-4001660
China
Please Note: Email services are available Monday-Friday, 8:30 a.m. to 5 p.m. China Standard time. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:
Email: gmatservice@neea.edu.cn
Phone: +86-10-82345675, Monday-Friday, 8:30 a.m. to 5 p.m. China Standard Time
Fax: +86-10-61957800
Europe, Middle East, Africa (EMEA) Region
Please Note: Email services are available Monday-Friday, 9 a.m. to 5 p.m. GMT. Response time for email sent outside of these times may be up to three business days. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesEMEA@pearson.com
Telephone: +44 (0) 161 855 7219, 9 a.m. to 5 p.m. GMT
Fax: +44 (0) 161 855 7301
Telephone lines are open Monday-Friday in each region, except on local national holidays. If you have questions about the GMAT™ exam, please contact GMAT Customer Service in your region:
Americas Region
Please Note: Email services are offered Monday-Friday, 7 a.m. to 7 p.m. CT. Emails sent outside of these hours will receive a response the following business day. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesAmericas@pearson.com
Telephone (toll-free): +1 (800) 717-GMAT (4628), 7 a.m. to 7 p.m. CT
Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT
Fax: +1 (952) 681-3681
Asia-Pacific Region
Please Note: Email services are available Monday-Friday, 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesAPAC@pearson.com
Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST
In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time
Fax: +91-120-4001660
China
Please Note: Email services are available Monday-Friday, 8:30 a.m. to 5 p.m. China Standard time. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:
Email: gmatservice@neea.edu.cn
Phone: +86-10-82345675, Monday-Friday, 8:30 a.m. to 5 p.m. China Standard Time
Fax: +86-10-61957800
Europe, Middle East, Africa (EMEA) Region
Please Note: Email services are available Monday-Friday, 9 a.m. to 5 p.m. GMT. Response time for email sent outside of these times may be up to three business days. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesEMEA@pearson.com
Telephone: +44 (0) 161 855 7219, 9 a.m. to 5 p.m. GMT
Fax: +44 (0) 161 855 7301
For assistance with GMAT Official Practice (Online Platform, Practice Exams or Practice Questions):
Email: gmatofficialprep@mba.com
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+1 (703) 668-9602
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Email: store@mba.com
Phone (available 8:00 a.m. to 4:30 p.m. U.S. Eastern time)
+1 (866) 739-0238 (toll free in the U.S. and Canada only)
+1 (703) 668-9604
Email: gmatofficialprep@mba.com
Phone (available 8:00 a.m. to 5:00 p.m. U.S. Eastern time):
+1 (703) 668-9602
For inquiries about other products or your purchases from the mba.com store, please contact:
Email: store@mba.com
Phone (available 8:00 a.m. to 4:30 p.m. U.S. Eastern time)
+1 (866) 739-0238 (toll free in the U.S. and Canada only)
+1 (703) 668-9604
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Graduate Management Admission Council
PO Box 2969
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GMAC™ Customer Service:
Phone:
+1 (866) 739-0238
+1 (703) 668-9604
Fax: +1 (703) 668-9601
Email: customercare@mba.com
Graduate Management Admission Council
PO Box 2969
Reston, VA 20195 USA
GMAC™ Customer Service:
Phone:
+1 (866) 739-0238
+1 (703) 668-9604
Fax: +1 (703) 668-9601
Email: customercare@mba.com