Cancelled Score Policy Update

Read more about these changes and enhancements here: Improving the GMAT Exam Experience for MBA Candidates: New Features Launching July 19.

What is the change in GMAC’s cancellation process?

In the interest of increasing control and confidence for test takers, cancelled GMAT scores will no longer be included on a candidate’s school report. This change went into effect on July 19, 2015. When a test taker cancels their score, only the test taker will know.

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Why did GMAC make this change?

Candidates have continuously provided feedback that cancelled scores may be perceived negatively on their overall candidate profile. Removing cancelled scores from score reports will help candidates gain more control and confidence in the GMAT experience by allowing them to cancel their scores without notifying schools of that cancellation. Our research has also shown that candidates cancel scores for a wide variety of reasons, and there has been no evidence that associates a cancelled score solely with poor test performance. Therefore, the removal of cancelled scores will prevent schools from misinterpreting a cancelled score in a candidate’s GMAT record.

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Will this change be applied retroactively to scores cancelled prior to July 19?

The removal of the “C” on score reports will be retroactively applied.  Any score cancellations done prior to July 19, 2015 will not be included in score reports sent to schools after July 19, 2015.

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Are there any exceptions?

GMAC cannot remove the “C” designation in school databases from score reports sent to schools prior to July 19, 2015. If the candidate chooses to send another score report, the new report will not include the cancelled scores. Also, only test scores cancelled by the candidate will be removed from score reports. GMAC will continue to report other types of score cancellations, including technical issues or policy violations.

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Why do I still see the cancelled scores when I access my score report?

To ensure that test takers have an accurate record of their GMAT exam history, you will still see all your GMAT exams on your record, including cancelled scores. However, cancelled scores will not be displayed on the version of score reports sent to schools.

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