GMAT Unofficial Enhanced Score Report


Q: How can I purchase my GMAT® Enhanced Score Report?

A: You may purchase an ESR from the mba.com store before or after your exam. The GMAT Enhanced Score Report (ESR) is delivered within 24 hours of your purchase. Once the ESR is available, you will receive a confirmation email with the activation code included. If you have not received your voucher within 24 hours, please check your Spam/Junk mail.

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Q: How do I activate my GMAT® Enhanced Score Report?

A: To locate the code to activate the GMAT ® Enhanced Score Report (ESR) complete the following steps:

  1. Navigate to the “My GMAT” page on mba.com.
  2. For all eligible GMAT Exams an “Enter Code” button will be displayed in the “Enhanced Score Report” column.
  3. Click the “Enter Code” button and a pop-up box will appear. If you have purchased the code using the same account, the field will be pre-populated.  

Please note: If you are using Google Chrome, please try accessing your ESR by using a different browser such as Mozilla Firefox or Internet Explorer. Please clear your cookies/cache and accessing the link again. Please ensure that your pop-up blocker is turned off. I forwarded the ESR link to you in a separate email.

To get an updated URL visit mba.com/mygmat, click the Get Link button and within a few minutes you will receive an email with a new URL, which will be active for 24 hours. You may repeat this process as many times as you like to view an available ESR. Please check your Spam/Junk mailbox if you do not receive the link within 10 minutes. 

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Q: How long can I access my ESR?

A: There are two factors that contribute to the time your ESR is available: 

  • The authentication code is valid for five years from purchase.
  • Once the code has been applied to a GMAT Exam, the ESR can be accessed as long as the GMAT Exam scores are valid (e.g. If the GMAT Exam was taken yesterday, you will be able to access the ESR for the next five years; if the exam was taken three years ago, you will be able to access the ESR for the remaining two years that the score is valid).

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Q: Where do I enter my GMAT® Enhanced Score Report code?

A: To enter a code to activate the Enhanced Score Report complete the following steps:

  1. Navigate to the “My GMAT” page on mba.com.
  2. For all eligible GMAT Exams an “Enter Code” button will be displayed in the “Enhanced Score Report” column.
  3. Click the “Enter Code” button and a pop-up box will appear. If you have purchased the code using the same account, the field will be pre-populated.  

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Q: Why can’t I apply the authorization code to my GMAT exam?

A: If you completed your GMAT exam recently, it may take up to 72 hours for your ESR to be available. Please only contact Customer Care by visiting: mba.com/store regarding the status of your ESR if it has been more than 72 hours.

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Q: How can I see my ESR after the URL has expired?

A: To get an updated URL visit mba.com/mygmat, click the Get Link button and within a few minutes you will receive an email with a new URL, which will be active for 24 hours. You may repeat this process as many times as you like to view an available ESR.

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Q: Can I get an Enhanced Score Report for a GMAT Exam where I cancelled my scores?

A: Yes, the ESR authentication code can be applied to a GMAT Exam which has been cancelled by the test taker, however it cannot be applied to a GMAT Exam when the score was revoked due to policy violation.

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Q: What is the best way to print my ESR?

A: The ESR is an online tool, which provides a printable format.  Due to the differences in how web browsers perform, results may include breaks that are inconsistent with what is viewed on screen.  An alternative method is to select “View Text Version” then utilize your browsers print function. 

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Q: How can I access my Official GMAT Scores online?

A: You may view, download, or print your Official Score Report, by visiting: www.mba.com/mygmat. If you require further assistance, please contact customercare@mba.com.

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Q: What does the percentile ranking mean?

A: The number represents the percentage of people that performed below you (e.g. 100 people take an exam and 3 people get a perfect score, all three did better than 97 test takers.  This places the three in the 97th percentile).

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Q: Why isn't my AWA score included in the ESR?

A: The data used to create the report comes from your unofficial scores.  Since the AWA is not included in unofficial scores, it is not included in the ESR.

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Q: Why doesn't the IR section provide sub-section results?

A: Because the IR section has only 12 questions and several different question formats, there is not enough information at a smaller level that could provide more meaningful feedback than that of the full section results.

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Q: Why doesn't my Quantitative Section score reflect the mean of the sub-scores?

A: Section scores are calculated based on three things: the number of correct questions, the difficulty of all questions, and the number of questions answered (i.e. the penalty for not finishing). Because each sub-section may differ based on each of these three factors, then the full section score will not be an equally weighted composite of the sub-sections.

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Q: Why doesn't my Verbal Section score reflect the mean of the sub-scores?

A: Section scores are calculated based on three things: the number of correct questions, the difficulty of all questions, and the number of questions answered (i.e. the penalty for not finishing). Because each sub-section may differ based on each of these three factors, then the full section score will not be an equally weighted composite of the sub-sections.

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Q: Why are the graphics not visible in my Enhanced Score Report?

A: Some users in China have reported issues viewing the graphical elements of their Enhanced Score Reports. If you have trouble viewing your ESR, please contact us. If you would like to test your system to check your ability to view the ESR, click here to view a sample report.

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