About GMATPrep Software

Q: How can I get a copy of the GMATPrep® software?

A: You can download GMATPrep for free, when you register on mba.com, at www.mba.com/gmatprep. Ordering a GMATPrep® CD is only possible when scheduling a GMAT® exam. The CD version of the software is an older version of the software and may not be compatible with newer GMATPrep® extension packs. The CD must be installed on your computer in the same way. When you register for the GMAT® exam, after selecting your exam date and time, you will be asked the following about GMATPrep® delivery methods:

  1. Get it now, download directly in minutes. (Get the download link when registration is complete, and in your confirmation email.)
  2. Wait up to four weeks. (Get a CD of the same software by standard mail.)
  3. Express shipping at your expense. (Expedited mail costs US$20 within the United States / US$27 to all other countries.)

To receive the CD you should select either the second or third options.


However, to be confident that you have the latest version of the software, we recommend downloading the latest version from mba.com.

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Q: Is the GMATPrep® software available for the Mac OS?

A: Yes! The current version of GMATPrep® is compatible with Mac OS X v10.9 through 10.11. Download your copy and select the Mac download file.

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Q: How do I install a Question Pack or Exam Pack?

A: In order to use GMATPrep® additional content such as a Question Pack or Exam Pack 1 or 2, you need to have the latest version of GMATPrep software (v 2.5.327) installed. To download the latest version of GMATPrep, please visit http://www.mba.com/gmatprep.


To install GMATPrep additional content, please follow the steps listed below:   

  1. Download the additional content from mba.com and save it to your computer:  http://www.mba.com/mypurchases
  2. Before installing the additional content, ensure the GMATPrep software is closed.
  3. Install the additional content by double clicking on the .gsp file located on your computer. 
  4. The GMATPrep software should open and you will be presented with a message telling you that the additional content was successfully installed.  Click OK
  5. Activate your additional content by clicking Activate 
  6. Enter you 18-digit activation code (located in your order confirmation email) 
  7. Click Activate

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Q: I qualify for accommodations. How can I get the version of GMATPrep® that meets my needs?

A: If you have been approved for accommodations by our Testing Accommodations team, you will receive a code in your approval letter that unlocks the built-in features in the GMATPrep software that support test takers requiring accommodations. Download GMATPrep®.


You can then unlock these features as follows:

  1. Start the GMATPrep software
  2. Click the Settings link at the bottom left of the GMATPrep home screen, the Settings screen will display
  3. In the Accommodations section, enter your code
  4. Click Submit

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Q: How often will the GMATPrep® software be updated? How will I be notified?

A: The GMATPrep® software will be updated periodically in order to provide you with the latest features. When a new update is available an “Update available” button will appear on the home screen. The button will direct you to the mba.com webpage with the latest version available.

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Q: What's the overlap between the questions in Question Pack 1 and other GMAT products?

A: Question Pack 1 contains 404 questions and answer explanations that are unique to GMATPrep®. They are not available in any other GMAT® exam product.

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Q: Am I able to access a new GMATPrep® exam with each GMAT registration?

A: No, the GMATPrep® software features the same two practice exams regardless of GMAT registrations. You do not receive new exams with each GMAT registration.

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Q: If I purchase multiple copies of Exam Pack 1, Exam Pack 2 or Question Pack 1, will I get different questions?

A: No, there is only one version of the GMATPrep® Exam Pack 1, Exam Pack 2, and Question Pack 1. If you purchase either exam pack or the question pack more than once, you will receive the same content. Additionally, once an extension pack has been activated on your machine, you will not be able to activate another code for the same pack on the same computer.

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Q: Is there an overlap between the questions in Exam Pack 1 and other GMAT products?

A:  No, Exam Pack 1 includes two unique, full-length practice exams, containing real GMAT questions that are not available in any other GMAT® exam product. However not that if you purchase Exam Pack 1 again either alone or as part of a different collection, you will NOT receive two new or different exams. 

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Q: Is there an overlap between the questions in Exam Pack 2 and other GMAT products?

A: No, Exam Pack 2 includes two unique, full-length practice exams, containing real GMAT questions that are not available in any other GMAT® exam product. However not that if you purchase Exam Pack 2 again either alone or as part of a different collection, you will NOT receive two new or different exams.

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Q: What is the difference between Exam Pack 1 and Exam Pack 2?

A: Exam Pack 1 and Exam Pack 2 each include two, unique, full-length practice exams. Each exam offers a separate set of questions enabling you to take up to four complete, unique complete exams if you purchase both packs. Note that once you take each exam more than one time, you will begin to see repeated questions. This may alter the scoring outcome of your exams. (The same also applies to each exam in the free GMATPrep® software.)

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Q: Can I return a Question Pack or Exam Pack?

A: No, the Graduate Management Admission Council® (GMAC®) has a strict no-returns policy for digital products.

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Q: What happens if I end my practice exam early?

A: If you do not complete all sections and choose to end your practice exam early, you will not receive a score for that exam.

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Q: How do I install GMATPrep® Exam Pack 1/Question Pack 1 on Mac OS 10.10 or Higher?

A: Please uninstall the free GMATPrep® software if currently installed – if you have history data (exam scores, practice question sessions etc.) that you want to carry into the new install, make sure you click [No] when asked if you want the uninstall process to remove all data. Then re-install the latest version (v2.5.327) which is available for download on mba.com: www.mba.com/gmatprep.


Please follow the steps below to manually install the GMATPrep Exam/Question Pack 1:

  1. Open the GMATPrep® application. 
  2. Click Settings at the bottom left of the GMATPrep software homepage.
  3. Click the Installed Content tab.
  4. On the bottom right of the Installed Content tab, click Install Additional Content button.
  5. Locate the exam/question pack file on your computer.
  6. Click OK.
  7. Then click the Activate button to activate your exam/question pack.

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Q: Can I prep with different section orders?

A: GMATPrep 2.5 includes the new Select Section Order feature that is currently available in the live GMAT exam. Users will now be able to select the order of the exam sections for full-length practice exams delivered through the GMATPrep software. The three section order choices will match those available on the live GMAT exam:

  1. Analytical Writing Assessment, Integrated Reasoning, Quantitative, Verbal (original order)
  2. Verbal, Quantitative, Integrated Reasoning, Analytical Writing Assessment
  3. Quantitative, Verbal, Integrated Reasoning, Analytical Writing Assessment

The Select Section Order feature will be available on all full-length practice exams delivered through GMATPrep, including the 2 free practice exams included with your initial GMATPrep download, as well as the 4 additional exams in Exam Packs 1 and 2 (purchase required).

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Q: How do I install the latest version?

A: Go to the Download page and verify that you are downloading GMATPrep 2.5. Depending on your computer you will need to click “Download for Windows” or “Download for Mac OSX”.


Once download is complete, double click on the file to start installation. When installation is complete, deselect the checkbox next to 'View the README file' and click the Finish button. GMATPrep should launch automatically.


You will need to use your email address and password from your mba.com account to login.

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Q: I already have an old version of GMATPrep installed on my computer. How do I get access to the latest version?

A: If you already have GMATPrep on your computer, you can download and install GMATPrep 2.5 normally. The installation will detect the old version on your computer and ask if you would like to overwrite and upgrade.  Select Yes and the installation should proceed as normal.

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Q: Will I need to reinstall my Exam Packs and Question Packs too?

A: No. As long as you install GMATPrep 2.5 on the same computer/device, all of your existing Exam Pack and Question Pack purchases, as well as any testing data (i.e. your responses to practice questions, as well as scores and scoring-related information), will be stored and available in GMATPrep 2.5.


However, if you install GMATPrep 2.5 on a new computer or device, your testing data (i.e. your responses to practice questions, as well as scores and scoring–related information) will not be transferred over to the upgraded version.

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Q: Will I lose any of my testing data (i.e. your responses to practice questions, as well as scores and scoring-related information) if I upgrade to the latest version of GMATPrep?

A: No. As long as you install GMATPrep 2.5 on the same computer/device, all your testing will be transferred. If you are partially through a full-length practice exam, your place within the exam will be saved, and you will be able to return to the same question on GMATPrep 2.5.

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Q. How do I use the Select Section Order feature on the updated GMATPrep software?

The Select Section Order feature will be available on all full-length practice exams delivered through GMATPrep, including the 2 exams included free with your initial GMATPrep download, as well as the 4 additional exams in Exam Packs 1 and 2 (purchase required).


The screen to select your section order will be displayed immediately prior to beginning the practice exam, after the introduction and tutorial screens. This mimics the screen order that you will see on the live GMAT exam.


If you have already started or completed any full-length practice exam in an older version of GMATPrep, you will need to reset the exam to enable the new Select Section Order feature.

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Q: Does this new feature impact the scoring algorithm?

A: No, the scoring algorithm used to calculate the exam and section scores has not changed.

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