Making & Changing Your GMAT® Exam Appointment

What if I need to reschedule my exam?

You may reschedule your exam online. To reschedule by phone, call the number below for your region. Please note, there will be a US$10 surcharge for scheduling changes by phone.

A rescheduling fee will apply as stated below:

• More than 7 calendar days before the scheduled test date: US$60.00 fee (each time you reschedule)
• Within 7 calendar days before the scheduled test date: Additional US$250.00 fee.
• Within 24 hours of the scheduled test date and time: Appointment cannot be rescheduled. If you do not show up for your scheduled appointment, your account history will display the appointment as a no-show. This will not appear on your score reports when you send them to schools.

To reschedule your exam in a country other than the one in which you scheduled your original exam, please contact us by phone. You will not be charged a phone surcharge for this change. You may not reschedule your exam by mail or fax.


Americas:

Telephone (toll-free): +1 (800) 717-GMAT (4628), 7:00 a.m. to 7:00 p.m. CT
Telephone: +1 (952) 681-3680, 7:00 a.m. to 7:00 p.m. CT
Fax: +1 (952) 681-3681


Asia Pacific:
Telephone: +852 3077 4926, 9:00 a.m. to 6:00 p.m. AEST
In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time
Fax: 6038319 1092


China:

Telephone: 86-10-8234-5675, 8:30 a.m. to 5:00 p.m. China Standard Time
Fax: 86-10-61957800


EMEA:

Telephone: +44 (0) 161 855 7219, 9:00 a.m. to 5:00 p.m. GMT
Fax: +44 (0) 161 855 7301

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What if I need to cancel my exam time?

You may cancel your GMAT exam at any time, however cancellation fees may apply. To cancel by phone, call the number below for your region. Please note, there will be a US$10 surcharge for scheduling by phone.

The following cancellation fees apply:
• More than seven (7) calendar days before the scheduled test date and time: US$80.00 refund
• Within seven (7) calendar days before the scheduled test date and time: no refund
• Within 24 hours of the scheduled test date and time: Appointment cannot be cancelled. If you do not show up for your scheduled appointment, your account history will display the appointment as a no-show. This will not appear on your score reports when you send them to schools.

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What if I'm a test taker under the age of 18?

Test takers under the age of 18 must email a signed GMAT Parental Consent/Authorization form (pdf) to: GMATParentalConsent@Pearson.com.

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