Test Complaints and Concerns

We take your concerns seriously. If you have a complaint or concern after taking the GMAT exam, please contact GMAT Customer Service.

Reporting Testing Complaints

Address your letter to "Attention: GMAT Complaints" and email or fax to GMAT Customer Service or by mail at the address below.

Reporting Testing Violations

The GMAT exam is administered under strict supervision and security measures; however, some test takers may disregard the rules in an attempt to gain an unfair advantage. Please report to the test administrator or Pearson VUE any questionable behavior you observe, such as another test taker doing any of the following things:

  • Receiving assistance or copying from another test taker
  • Taking a test for someone else
  • Having access to secure test questions before or after the exam
  • Using notes or unauthorized aids
  • Attempting to record or otherwise capture test questions

The Graduate Management Admission Council (GMAC) reserves the right to contact school programs and take other appropriate actions with respect to the individuals who violate any GMAT testing terms and conditions. Our policy is to keep the names of individuals reporting such information confidential. Please report violations as soon as possible to:

Web: www.pearsonvue.com/contact/gmat/security/
Email: pvtestsecurity@pearson.com
Phone/Fax: Contact GMAT Customer Service (and address your fax to "Attention: Test Security")
Mail: Address your letter to "Attention: Test Security" and mail to:

Pearson VUE
5601 Green Valley Drive
Suite 220
Bloomington, MN 55437