About GMATPrep Software

Q: Is the GMATPrep® software available for the Mac OS?

A: Yes!  The current version of GMATPrep® is compatible with Mac OS X v10.9 through 10.11. Download your copy and select the Mac download file.

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Q: How can I get a copy of the GMATPrep® software?

A: You can download GMATPrep for free, when you register on mba.com, at www.mba.com/gmatprep. Ordering a GMATPrep® CD is only possible when scheduling a GMAT® exam. The CD version of the software is an older version of the software and may not be compatible with newer GMATPrep® extension packs. The CD must be installed on your computer in the same way. When you register for the GMAT® exam, after selecting your exam date and time, you will be asked the following about GMATPrep® delivery methods:

Delivery options:

  • Get it now, download directly in minutes. (Get the download link when registration is complete, and in your confirmation email.)
  • Wait up to four weeks. (Get a CD of the same software by standard mail.)
  • Express shipping at your expense. (Expedited mail costs US$20 within the United States / US$27 to all other countries.)

To receive the CD you should select either the second or third options.

However, to be confident that you have the latest version of the software, we recommend downloading the latest version from mba.com.

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Q: How do I install a Question Pack or Exam Pack?

A: In order to use GMATPrep® additional content such as a Question Pack or Exam Pack 1 or 2, you need to have the latest version of GMATPrep (v 2.4.323) software installed. To download the latest version of GMATPrep, please visit http://www.mba.com/gmatprep 

To install GMATPrep additional content, please follow the steps listed below:   

  1. Download the additional content from mba.com and save it to your computer:  http://www.mba.com/mypurchases
  2. Before installing the additional content, ensure the GMATPrep software is closed.
  3. Install the additional content by double clicking on the .gsp file located on your computer. 
  4. The GMATPrep software should open and you will be presented with a message telling you that the additional content was successfully installed.  Click OK
  5. Activate your additional content by clicking Activate 
  6. Enter you 18-digit activation code (located in your order confirmation email) 
  7. Click Activate 

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Q: I qualify for accommodations. How can I get the version of GMATPrep® that meets my needs?

A: If you have been approved for accommodations by our Testing Accommodations team, you will receive a code in your approval letter that unlocks the built-in features in the GMATPrep software that support test takers requiring accommodations. Download GMATPrep®.

You can then unlock these features as follows:

  1. Start the GMATPrep software
  2. Click the Settings link at the bottom left of the GMATPrep home screen, the Settings screen will display
  3. In the Accommodations section, enter your code
  4. Click Submit

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Q: How often will the GMATPrep® software be updated? How will I be notified?

A: The GMATPrep® software will be updated periodically in order to provide you with the latest features. To be notified of such changes you will need to register and agree to receiving updates.

To register, do the following:

  1. Start the GMATPrep software
  2. Either click the Register icon at the top right of the GMATPrep home screen or the text "Register now!" in the welcome message on the same page.
  3. Enter the email address and password you used when registering on mba.com.
  4. Make sure you check the box agreeing to receive updates and to help improve the software.
  5. Click the Register button.

By opting in to receiving updates we will only contact you when a newer version of GMATPrep is available.

You can stop receiving these emails at any time by clicking the unsubscribe link in the footer of emails you receive.

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Q: What's the overlap between the questions in Question Pack 1 and other GMAT products?

A: Question Pack 1 contains 404 questions and answer explanations that are unique to GMATPrep® - they are not available in any other GMAT® exam product.

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Q: Am I able to access a new GMATPrep® exam with each GMAT registration?

A: No, the GMATPrep® software features the same two practice exams regardless of GMAT registrations. You do not receive new exams with each GMAT registration.

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Q: If I purchase multiple copies of Exam Pack 1, Exam Pack 2 or Question Pack 1, will I get different questions?

A: No, there is only one version of the GMATPrep® Exam Pack 1, Exam Pack 2, and Question Pack 1. If you purchase either exam pack or the question pack more than once, you will receive the same content. Additionally, once an extension pack has been activated on your machine, you will not be able to activate another code for the same pack on the same computer.

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Q: Is there an overlap between the questions in Exam Pack 1 and other GMAT products?

A:  No, Exam Pack 1 includes two unique, full-length practice exams, containing real GMAT questions that are not available in any other GMAT® exam product. However not that if you purchase Exam Pack 1 again either alone or as part of a different collection, you will NOT receive two new or different exams. 

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Q: Is there an overlap between the questions in Exam Pack 2 and other GMAT products?

A:  No, Exam Pack 2 includes two unique, full-length practice exams, containing real GMAT questions that are not available in any other GMAT® exam product. However not that if you purchase Exam Pack 2 again either alone or as part of a different collection, you will NOT receive two new or different exams. 

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Q: What is the difference between Exam Pack 1 and Exam Pack 2?

A:  Exam Pack 1 and Exam Pack 2 each include two, unique, full-length practice exams. Each exam offers a separate set of questions enabling you to take up to four complete, unique complete exams if you purchase both packs. Note that once you take each exam more than one time, you will begin to see repeated questions. This may alter the scoring outcome of your exams. (The same also applies to each exam in the free GMATPrep® software.)

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Q: Can I return a Question Pack or Exam Pack?

A: No, the Graduate Management Admission Council® (GMAC®) has a strict no-returns policy for digital products.

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Q: How do I install GMATPrep® Exam Pack 1/Question Pack 1 on Mac OS 10.10 or Higher?

A: Please uninstall the free GMATPrep® software if currently installed – if you have history data (exam scores, practice question sessions etc.) that you want to carry into the new install, make sure you click [No] when asked if you want the uninstall process to remove all data. Then re-install the latest version (v2.4.323) which is available for download on mba.com: www.mba.com/gmatprep.

Please follow the steps below to manually install the GMATPrep Exam/Question Pack 1:

  1. Open the GMATPrep® application. 
  2. Click Settings at the bottom left of the GMATPrep software homepage.
  3. Click the Installed Content tab.
  4. On the bottom right of the Installed Content tab, click Install Additional Content button.
  5. Locate the exam/question pack file on your computer.
  6. Click Ok.
  7. Then click the Activate button to activate your exam/question pack.

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