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Privacy Policy
Information Collection
Data Security
Data Uses and Your Choices
Data Sharing
Transborder Data Flows
How to Contact Us

mba.com Privacy Policy Highlights and Your Privacy Rights

Effective Date: January 15, 2008                   
Click to Verify GMAC® provides a privacy notice when collecting personal information and requires individuals to agree to our privacy policy. This notice provides highlights of the full GMAC® mba.com Privacy Policy and forms part of the GMAT® Information Bulletin, which may be downloaded from mba.com or requested from GMAT® Customer Service.

Users of mba.com include—

  • mba.com registrants, including those who opt in to our programs or services, and those who purchase products or services from the mba.com store;
  • registrants for the GMAT® test, which we refer to as “test takers”; and
  • individuals who elect to participate in GMAC® survey research.
Information Collection

You are not required to register with mba.com in order to view much of the content on the site. However, to access a greater variety of products and services at mba.com, we ask that you submit your personal information to GMAC®. We clearly identify data that must be provided by you in order to deliver the services your request. This information may include but is not limited to the following:

  • Basic contact information
  • Profile opt-in preferences
  • Certain background information, such as demographics and educational background 
  • E-mail addresses in connection with the "E-mail to a Friend" feature
  • required for purchases through the mba.com store and for test registration
  • Registration information required to take the GMAT® test or for related services
  • Data used to verify and authenticate your identity, both initially at GMAT® registration and at test sites

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Data Security

GMAC® is committed to the personal privacy and security of your information, and we protect it in the following ways:

  • We utilize security safeguards, incorporated within an enterprise security program and administered by appropriate GMAC® officials, that combine administrative, technical, and physical safeguards over your data and our systems to protect your information from loss, unauthorized disclosure, misuse, alteration, or destruction.
  • Transactions at the mba.com store and for GMAT® registration are protected by Secure Socket Layer (SSL) encryption.

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Data Uses and Your Choices

We use the information we collect to—

  • provide the services you request from mba.com, such as saving searches of graduate business school programs, downloading software, and purchasing products and services using the mba.com store;
  • register you for the GMAT® test;
  • solicit participation in GMAC® survey research if you opt in;
  • authenticate mba.com registrants and test takers, and maintain the integrity and quality of our services;
  • allow you to opt in to additional programs and services offered by GMAC®, such as the GMASS® search service (for which schools, scholarship-granting organizations, and others can access certain personal data so that they may contact you);
  • manage your data and preferences through My Profile, GMAC® Customer Support, or GMAT® Customer Service (for test takers); and
  • cooperate with others as required by law or in legal proceedings and to detect or prevent fraud and unlawful activity.

When you register for the GMAT® test, you will be required to agree to the terms and conditions stated in the GMAT® Information Bulletin, which include testing policies and rules, restrictions around test records and score data, and descriptions of the use and disclosure of such information and your personal information.

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Data Sharing

GMAC® has a number of key service providers and strategic partners who fulfill services through mba.com and/or for the GMAT® test. Each is subject to strict confidentiality requirements. Our key service providers include the following:

  • GMAT® test registration, customer service, test administration at test centers worldwide, and official test score reporting: ETS® and Prometric® (test takers in 2005); Pearson VUE (selected test takers participating in the 2005 Limited Summer Test and all test takers after January 1, 2006)
  • Test development and certain scoring services: ETS® (test takers in 2005) and ACT, Inc. (selected test takers participating in the 2005 Limited Summer Test and all test takers after January 1, 2006)
  • mba.com store: Digital River, Inc. for purchasing mba.com products and materials
  • IT development and technology vendors
  • Survey research vendors

Our key strategic partners include:

  • Schools that use the GMAT® test, scholarship-granting organizations, and other organizations in the graduate management education industry who share our commitment to creating access to graduate business education
  • GMAT® score recipients: Institutions that test takers select to receive their GMAT® scores

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Transborder Data Flows

GMAC® is a global organization. GMAT® test takers, GMAC® survey research participants, and other users of mba.com who provide their personal information consent to their information being processed and controlled in the countries in which the data is collected, and then transmitted into and out of the United States, which is the primary processing location for GMAC® and its service providers. Also, because a GMAT® test takers' score report is sent to the recipients that he or she has selected, the test taker consents to his or her personal information being transmitted to such recipient, which may be located in a country that does not provide for a level of data protection that is equivalent to the one in his or her home country. Those who opt into the GMASS® search service likewise agree that their personal information may be transmitted to countries that do not provide for a level of data protection that is equivalent to the one in their home country.

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How to Contact Us

If you have questions about this statement, please contact GMAC®:

  • E-mail us at: privacy@gmac.com*
  • Phone us at: +1 (703) 749-0131 or
    toll-free in the U.S. at 1 (800) 811-8042
  • Write us at:
    Graduate Management Admission Council®
    Attention: Chief Privacy Official
    1600 Tysons Boulevard, Suite 1400
    McLean, VA 22102  USA

*Please note that opt-out requests should be made by deselecting your preferences in My Profile or by calling or faxing GMAC® Customer Support or GMAT® Customer Service (for test takers).